Probate Plus knowledgebase
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Do you offer remote assistance? Can you show me how to do something?

Remote Assistance

We offer a number of training options, one of which is direct to your PC's desktop where we share your PC remotely and work with you to help you through using Probate Plus.

When you purchase one of our Starter Kits, you will be given some initial training as part of a support package, along with a follow up online assessment to see how you are getting on, plus subsequent refresher training if required. We do not sell you the software and just leave you to get on with it. We want you to be confident using Probate Plus. 

Further starter training to, for instance, new staff who might join your firm, can be purchased from us. We can do this via a remote connection to their PC, or we can quote for a day's on site visit to train a group of users.

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Other Help Resources

Don't forget that there are lots of Help documents available within this Knowledgebase. Just type a search phrase in the 'Search' box' on this page.

Have you also found the Footsteps page within Probate Plus? Click on the Footsteps icon to show the probate assistant pages.

The Probate Assistant page provides new users with a step-by-step checklist of areas to work through when dealing with a matter. Clicking on any steps which turn red when you point to them will take you to further help and information, or to the area of the software necessary to carry out that specific action.


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