Errors and Troubleshooting
- Probate Plus can't detect / connect to a 3rd party application such as Word, Acrobat or forms software
- Probate Plus icon is on taskbar, but main window doesn't appear on-screen?
- Error 262 returned when applying ADS licence codes with adsstamp utility
- Installer reports: "Setup resource decompression failure" ?
- CloudLM 7078 error
- CloudLM 7082 error (user authentication failed)
- Script error when checking for updates
- CloudLM login - forgotten credentials
- Why can I only see one estate in my list of matters?
- Reports hang at 75% completed
- CloudLM 6610 error (did not respond in a timely manner) or 6602 (client comm layer timed out waiting)
- Unable to print report (access violation)
- Auto-completion of contacts when entering expenses or legatees slows system (PPv5)
- Access Violation message
- Rounding up and uneven division of figures
- Wrong "prepared and presented by" name shown on accounts coversheet (PPv5)
- Menu items missing or corrupt (PPv5)
- Form filling - troubleshooting (PPv5)
- Error stating "is not a valid floating point value" (PPv5)
- Error message re connecting to Word - 'Probate Plus tried 20 times' (PPv5)
- Erroneous person's name appearing in reports (PPv5)
- Database error 7008 (PPv5)
- Cannot add income to an asset? (PPv5)
- "0 index out of bounds" error when filling form (PPv5)
- Currency symbol and/or date format is wrong
- Cannot delete a liability (that is linked to an asset)
- Error L0534
- When recording accrued income why are input boxes hidden?
- Cannot detect a fill and save edition of Adobe Acrobat (when BOTH Acrobat Reader and Standard/Pro are installed)
- Error 6420 "Unable to discover Advantage Database Server"